Privacy Policy & Disclaimer

Last updated: April 2026

Not an Official Government App

CG Seva is an independent, unofficial application. It is not affiliated with, endorsed by, or connected to the Government of India, the Ministry of Personnel, Department of Expenditure, Ministry of Defence, or any other government body. This app is not an official government portal.

All calculations, information, and AI responses are for informational and reference purposes only. CG Seva does not constitute legal advice, financial advice, or official service guidance. Always consult your establishment section or official government circulars for authoritative information.

What Information We Collect

To provide personalised salary and service calculations, we collect only:

Your name (first and last)
Department / ministry name
Designation
Employment status (working / retired)
Date of birth and date of joining
Pay Level and basic pay (salary figure)
City classification (X / Y / Z city)
Leave balances (Earned Leave, Half Pay Leave, Casual Leave)

What We Do NOT Collect

We never ask for, store, or process any of the following sensitive information:

Aadhaar card number or Aadhaar-linked data
PAN card number
Bank account number, IFSC code, or banking details
Passport number
GPF / NPS PRAN number
Credit or debit card details
Employee ID or service number (optional — not stored)
Home address or location data
Phone number
Any government-issued identification number

How We Protect Your Data

Your data is stored securely on Supabase (a secure, SOC 2 compliant platform) with Row Level Security — only you can access your own data.
We use Google Sign-In for authentication. We do not store your Google password. Authentication is handled entirely by Google and Supabase.
Your information is never sold, shared, or disclosed to any third party, advertiser, or data broker.
AI chat conversations are processed by Google Gemini API to generate responses. Chat messages may be stored in your account history for your reference only.
You can delete your account and all associated data at any time from the Profile page.

Accuracy of Information

While we make every effort to keep information accurate and up-to-date based on publicly available government circulars, CG Seva cannot guarantee the accuracy, completeness, or currency of any information. Government rules change frequently, and some information may be out of date.

AI-generated responses are based on training data and live search results but may contain errors or omissions. Always cross-check with official DoPT, Finance Ministry, or your pay authority before making any service-related decisions.

Contact

For privacy-related queries or to request deletion of your data, contact us at: support@cgseva.com